By Talia Smith, UO PRSSA Communications Director and former Veracity intern
For our last meeting of Fall term, Amy Rosenberg of Veracity Marketing in Portland was kind enough to drive down to Eugene to talk to our chapter about traditional versus digital PR. As we found out, there is no difference.
Amy’s presentation was unique to our guest speaker lineup as we had yet to learn about digital PR and how it can be the “secret weapon to SEO.” Many of us have heard of SEO and know it’s important, but we don’t really know what role we will play in SEO as PR students and aspiring professionals. Amy did a great job explaining what we can do to start thinking digitally to make media coverage go further while helping clients maximize their online presence.
First, if your client doesn’t have a website, encourage them to create one or outsource someone to make a “SEO-friendly” site. Amy compared a company’s website to a flyer, except this flyer doesn’t end up at the bottom of your purse. A website provides your brand’s stakeholders with a platform to learn more about them and follow up. “If you don’t have a presence online, you don’t exist,” Amy said. The call to action of most of your PR efforts are going to lead back to this website which is why it is essential your client has one.
Once your client has a website, you need to help people find it which is where SEO comes in. In a nutshell, websites can get lost in a sea of search results on Google and Bing and SEO helps a site rank higher to garner more clicks. Let’s be real, no one is going to click to the second page of Google. In order for a website to be useful it must appear in the top results when using keywords associated with your brand. Blogging provides a website more keywords for people to search.
Once a website and blog are up and running, PR and social media can be used to drive viewers to the site through links. When it comes to securing media coverage, Amy suggests keeping your pitch to five sentences or less and linking out to a press release as reporters appreciate brevity. Also, don’t spam anyone. Instead, take the time to personalize a pitch and offer the same respect to all positions in the newsroom. Amy says bloggers and writers are the most important people in the newsroom to PR professionals because they could be editors five years down the road.
Once you secure media coverage, it is imperative to get the link so it can be sent to your client and shared on social media, an important step to amplifying viewers. It is also wise to have an “In the News” tab on a website and have an ongoing list of links to recent media coverage. If you can’t find a link to coverage you know you secured, Amy recommends asking the digital editor who is responsible for placing stories on a traditional news media outlet’s website. You might feel like you are bothering someone just for a link but Amy assures that these digital editors understand you are asking for SEO purposes and will respect you.
At the end of the presentation, Amy was asked what students can do to stay ahead of the curve when it comes to digital and traditional PR. She suggests “showing up” to professional development organizations such as PRSSA and PRSA for PR and SEMpdx for digital. Fortunately, Amy will be speaking at SEMpdx’s Engage conference in March 2018.
Thank you, Amy, for sharing your insight about traditional and digital PR. Please come back soon!
As the finance director for UO PRSSA, I am often asked, “Why should I become a dues paying member?” Well, of course, I’m going to do my best to encourage you to pay the membership due and become a part of what I see as one of the best organizations on campus. But you deserve the facts. So here are my top three reasons why you should become a dues paying member of the PRSSA National Chapter:
Enhance your education.
Events, competitions, leadership opportunities, scholarship and awards, writing practice, and current news are all provided once a member of the National PRSSA chapter. All of these opportunities provide members with the chance to network and interact with other public relations students around the country. Experience is one of the best ways to enhance your education so use these PRSSA benefits to your advantage.
Broaden your network.
The National PRSSA organization provides students with many ways to network and meet new people. They organize events, start discussions via social media platforms and provide students with access to the Champions for PRSSA directory, which gives students access to a network of dedicated professionals.
Launch your career.
Ultimately, we all hope to graduate from college with the security of a job position. The National PRSSA organization provides students with three databases to help launch their career. Once a member, students have access to the PRSA Online Job Center, an internship database and the PRSA Associate members’ list.
Interested in becoming a member of the national PRSSA organization and beginning to work towards your public relations career? Membership dues are $80 per student annually and are due by February 18. You are welcome to pay with cash or check – please make checks out to ‘University of Oregon Foundation.’
Sophie Lair, Finance Director, manages and prepares the chapter’s budget for the academic school year and collects annual dues from members. Sophie is currently majoring in public relations with a minor in French. Follow her on Twitter at @sophielair.
Whether you’re new to the PR major or about to graduate, PR Boot Camp is a great opportunity for you to gain insight in areas like social media branding, brand management, and internship advice by attending 30-45 minute information sessions with professionals. You’ll learn about social media branding and brand management, gain insight into crisis communication, receive valuable internship advice and network with industry professionals.
Saturday, January 31
Allen Hall First Floor
Free for dues-paying PRSSA members
$5 for all non-PRSSA members
Social Media Branding
Callie Gisler, former PRSSA President and a recent graduate from the SOJC, is now an account coordinator at The Hoffman Agency. As an avid blogger and social media enthusiast, Callie will provide her insight on social media branding.
From Portland-based agency Grady Britton, Becky Engel will talk about brand management and how to maintain a brand’s reputation.
Dianne Danowski-Smith from Publix Northwest PR & PA will be touching base on crisis communication and how to better handle a crisis situation.
Lastly we will be hosting Kylee Plummer, former PRSSA Events Director and recent grad, from Edelman Portland to provide internship advice.
Click here to register for PR Boot Camp.
Lauren Todd, Internal Events Director, plans internal events for UO PRSSA in effort to build relationships within the group. In her spare time, Lauren enjoys assisting with weddings and staying up to date on the world of pop culture. Follow her on Twitter at @Lauren_Todd.
Jen Eisenmann is a University of Oregon SOJC alumna who works as a social media and event production intern for the San Francisco Giants. During her time at the SOJC, she worked as a digital strategist for the University of Oregon Athletic Department and an account supervisor for Allen Hall Public Relations. Below she discusses her experience in the professional world.
Q: What are you responsible for as the San Francisco Giants’ Social Media and Event Production Intern?
A: My responsibilities change depending whether the team is home or away. When the team is home, I help with day-of responsibilities. This changes depending on what is going on at the park. Usually I am responsible for updating our Snapchat, gathering content for Facebook and Twitter, preparing a Run of Show for our social media center, the @Cafe. Since my job also includes event production I will help with any special events going on in the park that day. This can include bringing different groups onto the field for on-field performances, coordinating National Anthems and helping with events around the park. When the team is away, my days are more of the classic 9-5, I have planning meetings and prepare for the next homestand.
Q: How did you get to where you are today?
A: I started working in social media through an internship with The Duck Store. I randomly applied the summer after my sophomore year and ending up getting it. About 6 months after that, the Quack Cave asked if I would like to join their team. After working there the whole summer I was asked to be the lead for football. I tweeted for every home and away football game during the 2013 season. When football ended I took a little break until baseball season started and began tweeting for Oregon Baseball. I was graduating a term early and decided to start applying for jobs in late-January. In mid-February I got a call from the Giants for an interview. After three rounds of phone interviews they called to let me know I had the job. In late March, I moved to San Francisco and started working for the Giants during their preseason games.
Q: Is there anything you wish you had learned or a skill you wish you had spent more time honing during your time in school?
A: I wish I would have taken a CIS class. So many social media jobs these days ask for you to have some experience with HTML coding and I have absolutely no background there. I also wish I would have taken one or two more design classes, just to be more confident in my abilities on Illustrator and InDesign.
Q: What is the most needed skill in your job and why?
A: I think the most important skill for someone who wants to work in sports is flexibility. Things change every single day and it can seem like nothing is going right, but you have to keep going because the game still has to start on-time. I think you need to be ready for really bad days and really good days. You can’t let little mistakes get to you and you really just have to be prepared for whatever gets thrown your way.
Q: What advice do you have for a student seeking a job in PR?
A: Apply for everything and be ready for anything. Everyone says it’s all about who you know; I knew no one at the Giants when I applied for the job here. I was hired because of what I knew. So if you think you are qualified for something and want a certain job, go for it. Don’t discredit what you know.
Be sure to attend our meeting at 6 p.m. tomorrow night in Allen 141 to hear from Jen Eisenmann as she shares her insight with us!
Nicola Hyland, external relations committee member, is a junior pursuing a degree in public relations and a minor in business administration. Follow her on Twitter at @NicolaMorgan_.
It can often be nerve-racking or even intimidating to go on PR agency tours in different cities. You are meeting PR professionals who could potentially hire you one day for your dream job. However, when going on an agency tour, there are a few things to remember that can help you get the most out of it and have an experience that will benefit your future.
Do your research.
Before going on an agency tour do your own research on the agency or agencies you are visiting. Find out what type of PR they focus on, who their clients are and the size of the agency. After some basic research on the agency itself, read over their employee bios to find out more about the people who work at the agency. This will give you a better picture of what the agency culture is really like.
While you are researching, brainstorm potential questions you would like to ask. Think beyond the generic questions you can answer yourself by looking at their website and ask questions that will make you stand out. Also, ask questions that show you have done your research. Mention specific clients you know they have worked with based on the research you have done, not just what they are telling you on the tour itself.
Be professional and courteous.
Remember, the agency you are visiting is taking time out of their busy schedules to educate you on what their agency does. Be respectful of that and engage with the professionals who are conducting the tour. Say, “Thank you for your time, I really appreciated learning more about your agency.” When it comes to networking after a general presentation, remember not to jump the gun by giving them your resume or business card. Unless the moment is right, this will give the wrong impression.
Dress to impress.
It is very important when going on any agency tour to dress appropriately and in business professional attire. It is always better to be overdressed than underdressed. Slacks, pencil skirts, appropriate blouses, blazers and closed toed pumps or flats are appropriate for women. Men should wear slacks with a dress shirt and dress shoes. Blazers and ties are also appropriate.
Didn’t make it to our meeting last night? We heard from Trevor Steele, Communications Strategist at Funk/Levis & Associates. Here are six things we learned from him about crisis communication and digital strategy:
Always expect the unexpected. Be prepared for crisis by doing your research, understanding your audience and what their concerns might be, being aware of related issues and preparing for more than one outcome of a situation.
Details matter. Even the smallest errors make a difference in your reputation and future success. What may seem like a minor mistake could become a liability for your client.
The biggest difference between crisis communication and normal PR is time. Crisis communication is the same; it just happens faster.
Every crisis is different, but every crisis has happened before. However, in most situations, you don’t really have enough time to think about what’s happened before. When handling a crisis in the moment, get as many details as you can. Ask yourself what the first question is that other people will want to know and find the answer. Time and information are the two critical pieces you need in order to solve a crisis.
Be aware of the media filter. The media filter is what the media decides to show out of the information you provide them. Sometimes you have to get around the media filter in order to get your message out.
Want to work in crisis communication? Be a good writer. Writing is critical when dealing with crisis. Train yourself out of writer’s block by practicing writing on demand about topics you know nothing about.
Join us for our next meeting on November 19 to hear UO alum Jen Eisenmann talk about her role as the social media and event production for the SF Giants.
Hannah Osborn, Public Relations Director, is a senior pursuing a double major in public relations and magazine journalism. She manages all UO PRSSA social and digital media platforms. Follow her on Twitter at @hannahmarieoz.
Are you interested in crisis communication or digital strategy? Trevor Steele will be joining us tonight to explore a few topics PR practitioners tend to overlook within the broader theme of crisis communications and digital strategy. We asked him a few questions to get to know him a little better before our meeting.
Q: How did you begin your career in the public relations industry?
A: I haven’t met a six year old who says “I want to work in PR when I grow up.” Perhaps this will change someday, but it certainly wasn’t my original life goal. I worked in professional politics through high school, college and a couple years after graduating from college, during the start of the recession. In college, I studied political science but found that communication studies had all the action. After a few years as a lobbyist, I opted to go into communications full time. I’ve never looked back.
Q: What is your favorite part about working in an integrated agency practicing PR?
A: I love the variety of the work I do and the skills each member of the team brings to a problem. I have an opportunity to work with incredibly creative designers and skilled account managers who bring different experience to the table. As part of an integrated agency, I have the freedom to look at both paid and earned media, and choose the best tool for the situation. This is the biggest benefit of an integrated agency practice.
Q: For students interested in crisis communication, what is one piece of advice you would give them?
A: The “rules” for crisis don’t differ as much as one might expect from most other types of PR, but things often happen faster. The best advice I can give is to come on Wednesday and ask questions. One other piece of advice: train yourself out of “writer’s block.” Writing is the one skill you can develop in school and apply to any situation in PR. Being able to write on command is crucial.
Q: When it comes to social media, what do you foresee its affect on the PR industry in the next five years?
A: Social media touches on so many different areas of an organization. Public relations is in the best position to take advantage of the changes in social media, but it requires an industry-wide approach. Don’t discount traditional media, but look at an integrated approach that blends traditional and digital into what is quickly becoming a “traditional” environment. Note that this is different from social media, which is also critically important. Social media is a little strange in that it is upsetting both marketing and PR, but ultimately I think PR will win out.
Q: What skills do you think students will need to embody when entering the post-graduate world?
A: Flexibility. Be ready to explore different areas with your career, and avoid getting locked into any one thing. That said, I also really want to see students pursuing their passions. At the end of the day, communications is a critical part of any industry and any effective organization. Look for the opportunity to pursue your passion using the skills you have acquired in school. Look for opportunities to continually learn and grow, but don’t lose sight of what makes you tick and what you want to do.
About Trevor Steele
Trevor came to Funk/Levis to help as a political strategist for the Lane Community College Bond campaign. His work to message, galvanize volunteers and implement outreach was an important part of the success of the campaign. Trevor returned to Funk/Levis in 2009 to help work with LTD in doing outreach to key influentials for the West Eugene EmX project. Trevor is heading up our Strategic Digital Communications department focusing on new media and social integration into branding campaigns.
Trevor graduated from Lewis & Clark College with a degree in political science and communications and from USC’s Annenberg School for Communication & Journalism with a Master of Arts in Strategic Public Relations. During his time in Los Angeles, Trevor was hired by the Milken Institute where he developed and ran the Institute’s social media program and developed new digital communication tactics.
Abbie Mulligan, President, serves as the chapter’s resource and mentor, for our members and the executive board. When she’s not in Allen Hall, you can find her helping to strengthen the university’s relationship within the community. Follow her on Twitter at @abbsmulligan.
Didn’t make it to our meeting last night? We talked with a panel of professionals, including Ian Bragg of CMD and PRSA New Pros and Matt Hollander and Taylor Robertson from Vox PR. Here are six things we learned from them:
Pitching is a big deal. Taylor Robertson said that was the thing that shocked him the most when he started his first job out of college. His advice? You just have to pick up the phone and do it. Be direct and target the reporter who fits the story best rather than “blanketing” the pitch by contacting every reporter you can think of.
Knowing how to use social media isn’t enough. You have to be comfortable talking about the analytics behind your efforts on social media in order to show the value of what you’re doing.
Network constantly – it really is all about who you know. Companies hire internally first, followed by the people they know. Job postings are always a last resort and they’d rather not comb through a trillion resumes. Graduating in the spring? Start doing informational interviews now.
Network even while you have a job. One of the fastest ways of advancing is hopping from agency to agency. Most people only stay in an agency for 2-3 years.
Between an unpaid internship and no internship, take the unpaid one. You’ll be able to parlay that into work soon enough and the experience will be worth it. However, you should never stay in an unpaid internship for more than three months.
The working at a small, local agency: At smaller agencies, you can get your hands on a lot of different projects in your first year. By having to wear multiple different hats, you can find out what you ultimately want to do.
Make sure to join us for our next meeting on November 5 where we’ll be talking with Funk/Levis’ digital strategist Trevor Steele about integrating digital new media into campaigns.
Hannah Osborn, Public Relations Director, is a senior pursuing a double major in public relations and magazine journalism. She manages all UO PRSSA social and digital media platforms. Follow her on Twitter at @hannahmarieoz.
Join UO PRSSA at its first meeting of the year! Learn about our upcoming events as well as how to get involved and gain PR experience.
We’ll also be starting our series: “The Basics of PR.” Hear from a few professionals talk about the difference between in-house and agency life, ethics and leadership, advocacy PR, healthcare, and non-profit. Whether this is your first year on campus or you’re a seasoned senior, there’s something for everyone to take away.
Lastly, make sure to join us after the meeting at Pegasus Pizza! We hope to see you there!
You landed the internship position, worked hard for months to gain valuable work experience and built up your resume. The hard part is over, right? Actually, there’s a lot you can do even after your internship ends to make the most of the experience. From maintaining your professional network to including your new experience on your resume, here are the post-internship dos and don’ts.
Do send a thank you note
As your internship comes to a close, make sure to send each person you worked with a handwritten thank you note. Recognizing the people you worked with is the first step in maintaining a relationship after the internship is over. Be sure to tell each person exactly what you appreciated about him or her. From the person who helped you complete a certain project to the person who made you feel included ¾ who doesn’t love getting a thank you note?
Do keep in touch
The people you work with at an internship are valuable contacts to have. They can become references and even mentors, letting you know of job opportunities and putting in a good word for you. Stay in touch with fellow interns, coworkers and managers by connecting with them on social media, especially on LinkedIn. Check in with your old coworkers every few months to see how things have been going since you left. Keep informed on what the company has been up to and congratulate former colleagues when they launch a new program or win an award. Your former manager is rooting for you to succeed so let him or her know what you’ve accomplished since you left. If you come across an article you think a former coworker or manager would be interested in, don’t be afraid to pass it along!
Do ask for a letter of recommendation
You never know what personnel changes might happen after you finish your internship. The last thing you would want is to need a letter of recommendation and not be able to get in touch. Asking now will save both of you time and stress. Plus, it’s always better to have them write about your contributions while your time there is still fresh in their minds. By asking for a letter of recommendation, even if you don’t need it right away, you’re setting the stage to call for a reference later.
Don’t burn any bridges
Not all internship experiences are positive ones. If you are disappointed with your experience for whatever reason ¾ maybe your supervisor took you for granted or your duties lacked educational value ¾ refrain from sharing your feelings on social media or in another job interview. Give your honest feedback in an exit interview or send an email to your internship manager, but keep it constructive. You never know when you might need a reference, so be sure not to leave on a negative note.
On the other hand, maybe you had a fabulous internship experience and think your supervisor is your new best friend. It may seem like once the internship is over, you can be free to let your walls down, but be careful to keep any relationships you’ve formed professional. Don’t go to a bar with coworkers and get drunk. Don’t friend your former employer on Facebook if you’re going to be posting scandalous party pictures. Don’t publicly engage in an inappropriate conversation on social media.
Don’t lie about your experience
When you’re including your internship in your resume, it can be tempting to exaggerate your roles here and there. Although you want to put your experience in a positive light, even if you spent most of your time fetching coffee or filing papers, make sure you’re still being honest about what you did. Focus on results you achieved, rather than your day-to-day tasks in order to better convey your value.
What have you done to make the most of an internship even after it’s over? Let us know by leaving a comment.