By Sierra Goodman
Social media analytics is a measuring tool that helps professionals monitor their digital audience and performance. Analytics allows them to see what strategies work and what strategies don’t in order to use the platforms as efficiently as possible. Reading and understanding these numbers can be a bit daunting and difficult to interpret. As rising PR professionals, social media analytics can bolster a resume and portfolio with quantifiable results. Here is what you need to know about social media analytics:
Reading SM Analytics
Filtering through all of the noise is the first step to categorize the information and understand what is and isn’t important. Facebook and Twitter provide free built-in analytics through the platform. If you are looking for deeper insights, you may want to consider “freemium” social media management applications such as Google Analytics, Meltwater, Hootsuite, and Buffer. Many employers use these programs to help clients run their social media accounts and set goals.
While these programs will do some of the legwork, running a social media audit by categorizing past post into themes (videos, links, photos, etc.) will help you determine which themes produce the best results. This, in turn, will help you figure out which content to invest more time and energy. For example, you discover that over the past three months, posts about new products receive significantly more likes and shares than events. This could help you and your organization pivot to create more content that your viewers like to see.
Reach VS. Engagement
Reach and engagement are often confused to mean the same thing. Reach refers to the number of people that have viewed your post while engagement is all the likes, shares and comments your post has received. Engagement may be oddly high at times — when this happens some investigation may be needed. Perhaps a post went viral or became popular for a reason. The high engagement will affect your data for about a month until it gets back to normal. This occurs because of Twitter, Facebook and Instagram’s algorithms that send posts with high engagement to the top of people’s feeds.
Boost Your Portfolio and Resume
It’s a competitive world out there and social media analytics can help boost your resume and portfolio with tangible results. Running the social media account for a club, organization, nonprofit, or even your own professional accounts will show employers your social media knowledge extends beyond personal use.
When you first start tracking analytics, be sure to record the number of followers and the average post engagement and reach. That way you can determine how you have increased followers, engagement and reach over time. It is one thing to say you “increased social media presence” but you offer more credibility if you can say that you increased followers by 25 percent and the average engagement by 30 percent over a six-month period. Plus, you can turn your results into an infographic to make your portfolio aesthetically pleasing.
If you want to learn more about social media analytics, sign up for Kelli Matthew’s strategic social media class at the SOJC.
By Talia Smith
It’s the PR major’s dream to snag a big-name internship over the summer, plop it on your resume in the fall and have a dream job nailed down by the time your graduate; it doesn’t always work out that way. Some of us spend the summer taking classes, traveling or working. There’s nothing wrong with that, and in fact, there are still plenty of ways to keep building upon your résumé and portfolio if interning does not fit into your summer plans. Here are some options to consider:
Create Your Own Blog
Writing consistently over the summer is a great way to practice discipline. If you can give yourself deadlines to meet, then not only will you improve your writing but you will end up with at least one solid piece to add to a portfolio. Employers like to hear that you write for pleasure because it’s an indication writing is more than a just requirement but it’s also something you are passionate about.
A few summers ago, I wrote a travel blog when I took a cross-country trip. I mentioned it in a cover letter which was later brought up in an interview. Mentioning my travel blog opened up a conversation which would not have otherwise been brought up in an interview, and the more conversational you can make an interview the better!
After creating a collection of samples from your blog, you can take your writing a step further and try freelance writing. There’s a bit more effort required for writing freelance, some trial, and error, but after all of the hard work you could end up with a published piece of writing that will hold weight in your portfolio.
First take a look at the writing opportunities offered on campus. There’s the Emerald, Spoon University, and Her Campus, to name a few. If you’re looking to make a little bit of cash, you could check out a freelance writing aggregator website which will post opportunities. If you have an idea for an article, you could approach a local publication and pitch them an idea. They might want you to write the story and often appreciate articles from a college student perspective.
Manage a Social Media Account
Do you have a family member with a small business? A friend who is an aspiring musician? Or are you a volunteer somewhere that is lacking an online presence? Offer to create or manage a social media account over the summer and see how many followers you can gain. Coordinating social media for someone will provide you with quantitative results to add to your resume and you can include the screen grabs in your portfolio. That’s a summer side hustle well spent!
Volunteer Design Skills
Do you have an eye for graphic design? There are plenty of nonprofits that could use your help designing flyers, brochures, posters, social media graphics and more. Whether you have access to Adobe InDesign or use the “freemium” design website, Canva, you can really make a difference to a local charity or fundraising event by offering your skills. At the end of the event, you’ll have a spread of pieces to add to your portfolio.
If an internship is not in the cards this summer, there are still plenty of opportunities to contribute to your portfolio and expand your resume. Each of these suggestions requires self-initiative which future employers will appreciate. While you’re hitting the books, traveling abroad or working at the pool this summer, see if you can arrange one of these side projects to keep adding to your repertoire of communication skills.
Time spent studying and sometimes even doing public relations at the School of Journalism and Communication isn’t time wasted, and your portfolio should show that.
At the end of the PR sequence there comes a time where you present a variety of work you’ve done to present your story. For some, this “final” assignment can be daunting, terrifying, and can make you feel anxious as the day for Portfolio Reviews swiftly approaches. To help ease your terror, PRSSA has a run down of what to expect and how to prepare.
Here’s a short and sweet run down of how the review will go the day of:
Note that you might want to bring something to take these notes down. A phone may not be the best device to do this.
Prepping for the review doesn’t mean just practicing your presentation or putting together your portfolio. There are a few other things you should keep in mind and probably execute before.
Do your homework. Think of Portfolio Reviews as a job interview ⎯ in this case an interview to graduate. The week before you have access to the review schedule. Take the opportunity to learn more about your panel. This helps put into context what each professional’s takeaways will be during your presentation.
Conduct a social media audit on yourself. If you haven’t Google searched yourself, now is the time to. You can bet that the folks who are chosen to be your reviewers will most certainly Google search you before your review session. Don’t forget to use the “grandma” rule. If you think your grandma wouldn’t appreciate a photo, post, or tweet get rid of it.
Double and triple check your e-portfolio. Attention to detail is a known attribute for any public relations professional. Make sure your first impression made online isn’t a bad one before the review.
Dress professionally and appropriately. Many students struggle when it comes to dressing professionally. It doesn’t mean wear four-inch heels you bought the day before or a suit jacket you had passed down because it’s the only “formal” thing you have in your closet. You want to look and feel the part. Reviewers know when you swung things together last minute. Follow these dress rules from Ann Taylor for women and GQ for men. Note for women: keep in mind the demographic of your reviewers. When wearing dresses, err on the side of caution.
Present your work as it pertains to your story and these three major points: the problem, solution, and impact. Each piece of your portfolio shouldn’t be there just to be there. It has to tell your story. Figure out how that piece of work relates to your overall theme or has shaped the way you perceive public relations. Remember that your materials have to tell your story without you in the room.
After your review, send them an email an hour to two hours later. Within 24-72 hours, send them a personalized thank you card. These folks are here because they care about how well you thrive in the industry. Take the time to tell them thank you for gaining valuable advice.
Abbie Mulligan, President, serves as the chapter’s resource and mentor, for our members and the executive board. When she’s not in Allen Hall, you can find her helping to strengthen the university’s relationship within the community. Follow her on Twitter at @abbsmulligan.
No public relations education would be complete without hearing about the word “portfolio” at least a million times. A strong portfolio and positive online presence are two important tools for PR students after graduation. But one more way important to catch the eye of potential employers is a blog.
I started my own blog, Coffee and Cardigans, in February 2012. Since then, I have learned important lessons in writing, editing, marketing, business tactics and brand management. I also have a work sample that I can share with employers. As a result, my blog presents a strong example of my interests, my expertise and my personality.
Managing a blog can demonstrate your writing skills, along with any design, photography and editing skills. It also builds upon them if you make blogging a habit. Updating your blog with fresh content on a regular basis also shows your ability to organize and dedicate time to a project.
Blogging is also a great way to expand and enrich your online presence. Add your name to a professional, polished and relevant blog that will be at the top of a Google search when employers search for your online presence.
Blogging can introduce you to the industry where you eventually want to work. Whether you want to focus on public relations in the tech industry or explore financial and investor relations, consider blogging in your area of interest! You can position yourself as an “expert” early, and the research will build your industry knowledge.
A blog also connects you to an online community. The blogosphere is a social place and it isn’t rare to strike up a few friendships while you are there. Networking online can be an effective tactic that can lead to connections in the real world as well. Once you find a niche, research other bloggers who write about your favorite topics.
As a PR student, managing my own blog has been an enormous learning opportunity. I honed my writing skills and voice, developed an editorial calendar, and learned to build and market a brand online. According to PR Daily, writing skills and strong work samples are a must in the post-grad job search. The easiest way for a PR student to earn those skills now? Get blogging.
This post was originally published May 3, 2012 on Bianca Bernath’s personal blog, Public Relations Savvy. The 2013 Portland Paddle event will be held in Portland, Ore. during spring term. Please stay tuned for event details.
On Friday, April 27, I had the opportunity to participate in the Portland Paddle with 16 public relations students. When I told people what I was doing that Friday they thought I was crazy for wanting to go boating at this time of the season.
The Portland Paddle is an annual event organized by the University of Oregon School of Journalism and Communication (SOJC) and Public Relations Student Society of America (PRSSA).
Each year the Portland Paddle provides the opportunity to meet with public relations professionals. During the short practice interview, students receive tips on how to present their portfolios, how to give an effective interview, and how to write resumes and cover letters that stand out.
Public relations professionals from Edelman Worldwide, Lane PR, AM: PM PR, Public Relations Institute Inc., CFM Strategic Communications, DoveLewis Emergency Animal Hospital, MacKenzie Marketing, Nokes Communications Inc., and Kimball Brand Marketing were all present at the event.
Along with the insights I have gained from speaking with Pat McCormic and Deston Nokes, I learned four essential tips for success in the public relations industry.
1. Have an online platform, whether it is a blog, portfolio or both.
“Keeping a blog is important; it is an exercise of writing for value.” – Pat McCormic.
A blog allows the reader to have a digital relationship with someone on a human level. It serves as a good tool that captures an audience and allows the blogger to receive feedback.
Maintaining a blog and online portfolio gives employers a sense of who a person is. These online platforms also effectively measure passion by showing online involvement through participating in discussions and engaging in current topics.
2. Have strong writing skills.
People who write well are assets to the public relations world because they know how to write strategically. The ability to sort subjects from the most significant to the least is a valuable skill to develop as a public relations professional.
3. Use the cover letter as a way to tell a story.
Cover letters should be written in a way that escapes what is conventional. The cover letter should emphasize why you should be considered and should show what makes you different.
Be sure to mention skills that increase your return on investment (ROI), but don’t restate everything on your resume. The cover letter is a piece of information that makes the employer want to read your resume.
4. Employers have values that they expect you to follow through with.
After you are hired for a company, you are expected to meet the standards of your employer. Some values that companies may have are
Any student in the University of Oregon School of Journalism and Communications (UO SOJC) has heard the word “portfolio” a million times. Let’s face it… we all know how important a strong portfolio is to post-grad career success. But building a portfolio from the ground up can be overwhelming. Before you get started, here are a few ways create a solid foundation for your portfolio:
These are just a few of the many ways to jump into building a portfolio. Find a subject you’re interested in and let it inspire your portfolio content. But remember: a portfolio isn’t static. Plan to revisit your portfolio often to add new material and refine old content, since staying up to date in this fast paced market is key!
Post by Samantha Hanlin, PRSSA member for the 2012-2013 school year. You can contact Samantha through our blog editor: firstname.lastname@example.org!