By Kate Templeton
Do you stress out before an interview? Don’t worry- you’re not alone! For me, interviews are the most nerve-racking part of the job process. Demonstrating to prospective employers that you are the most qualified person for the job while being asked questions on the spot can be very stressful. However, with preparation and practice anyone can become a pro interviewee! Here are five tips that will help you nail your next PR interview and alleviate some of that stress:
First impressions matter! When going into an interview, it is always a good move to dress professionally. Have you ever heard the expression, “Dress for the job you want, not the job you have?” Dressing up for an interview can show prospective employers that you care about the job and are taking the interview seriously. You want them to be able to picture you doing the job you are applying for. Plus, when you dress well it can help you feel more confident!
When conducting an interview, people are looking for specific responses. They are seeing if you possess the skills needed to work well with their organization. Why not show up extra prepared? As PR students and PR professionals we should be able to think on our feet and effectively promote ourselves. There are certain questions that are consistently asked at interviews (ex: strengths, weaknesses, why do you want to work here, etc.). Practice answers to questions you think you may be asked so that you feel more prepared and confident for the actual interview!
It’s easy to tell people that you have a full public relations portfolio with a variety of creative work pieces through multiple clients. However, actually being able to show off your skills during an interview is even better. Make sure to show your PR portfolio and sample work to an interviewer, whether it be a hard copy or online. This will help differentiate you from other candidates.
Few things are as impressive in an interview as showing how prepared and knowledgeable you really are about what you are applying for. Especially if it’s a job related to PR, you want to know all of the ins and outs of the organization and role. Being able to demonstrate that you have done your research tells employers that you spent time learning about the company and position, and that you genuinely want the job.
After the interview is over and you begin the process of waiting for a response, it is important to follow-up with the person/people who interviewed you. Sending a thank-you note or e-mail is always a great idea. This is an additional way to reiterate how much you want this position and help them specifically remember you when they are picking from a large pool of applicants.
By Sierra Goodman
It’s no secret that the landscape of crisis communications has changed significantly due to the prevalence of social media. According to the Pew Research Center, 67 percent of U.S. adults received news from social media this year and of those users, 74 percent get their information from Twitter. Increasingly, we have seen social media used as a tool for social change. Crises involving public figures and brands have the added input of social media which can act as fuel to a burning fire. Here are some examples of how social media has brought social issues to the forefront of conversation:
Harvey Weinstein and #MeToo
It was recently brought to light that Harvey Weinstein has a reputation for sexual assault within the Hollywood community. This has been going on for decades but was unknown to the general public until now. After The New York Times published an article about Weinstein paying off his sexual assault accusers, social media made his actions finally surface. The stories have started a conversation on social media with the trending #MeToo, creating a platform for sexual assault survivors and supporters to speak up. This has brought up many other cases of sexual assault, both inside and outside of the film industry. As a result, Weinstein was terminated by The Weinstein Company and kicked out of the Film Academy. Without social media, the New York Times article uncovering this story would not have reached as many audiences as it did.
Starbucks and #borderfreecoffee
In August 2017, the hashtag #borderfreecoffee was trending on Twitter and suggested that undocumented immigrants would receive 40 percent off Starbucks coffee for “Dreamer Day.” At first, Twitter buzzed with praise for Starbucks until it was revealed that this information originated from an online message board in hopes of luring undocumented immigrants to Starbucks and reporting them to U.S. Immigration and Customs Enforcement. Starbucks took to Twitter to confirm the information was a hoax. While social media has the ability to spread information widely for social change, it can also be used to spread false information.
Racist Dove Ad
The soap brand, Dove, recently came out with an advertisement that featured an African American woman taking off her shirt to reveal a white woman. Social media pointed out the ad as racist because it implied that darker skin is “dirty” and lighter skin is “clean.” Social media did not fail to remind both the brand and public why the ad was wrong and that it was not the first time Dove was racially insensitive. Dove released a statement to apologize for the offensive message. Social media has allowed for consumers to have a voice and as a result, companies are expected to take action and apologize when they miss the mark.
Social media can be both a gift and a curse for PR professionals and it is crucial for brands to know how to use it and how it is used by the public. If you’re interested in learning more about crisis communication, check out the links below.
By Kate Templeton
When most students imagine studying abroad, they probably picture exploring a foreign country and making lasting memories with new friends. However, studying abroad can actually help students gain professional connections and develop important skills that can positively impact their future. Last summer, I was fortunate to have an opportunity to study abroad. After what felt like months of researching different programs, countries and courses, I finally decided to spend six weeks studying in London. The program I chose was offered through the University of Oregon, and it provided me with an incredible opportunity to spend the summer with 60 other journalism and public relations students. While abroad, I gained valuable skills that have already greatly benefited my life as a PR student, and will help me reach my ultimate career goals.
Here is why you should consider studying abroad:
The professors in my London program were much different than the professors we have in the states. Two of my professors worked for the BBC, one in radio and one in television. Interacting with professors who are also working professionals from a different country with diverse experiences helps students gain new perspectives in the world of public relations. As students, we are advised to make connections and build professional networks. Having the chance to be in small, interactive and engaging classroom settings with professors who have their own unique professional connections opens up more possibilities for networking. One of my study abroad professors actually wrote me a letter of recommendation for a job!
My study abroad courses provided a great deal of experiential learning. We had amazing opportunities to attend a variety of theatre productions, dances, museums and sporting events. Through the classes, I learned how to effectively write news releases, news stories, critical reviews, blogs and features. I reviewed events and performances and learned how to critically and clearly explain what I had seen. Being a strong writer is important for PR professionals. Students who study abroad get the opportunity to dramatically improve their writing skills and become more compelling and effective communicators.
During my program, I had the opportunity to tour different businesses in the heart of London. I was able to see firsthand the role that public relations and journalism have in organizations like Chelsea Football Club, Ticketmaster, the BBC, the Olympic Games and many more. Being able to experience what it would be like to actually work in a communications field for these huge organizations opened my eyes to the many different possibilities that are out there for public relations majors. The hands-on atmosphere in studying abroad is key in showing students how professionals in these fields work and find successes.
While abroad, the classwork we did was very special. My program offered classes that required writing, photography and videography. Students left the program with multiple original pieces of work that showcased a variety of media platforms. The coursework created while abroad is extremely beneficial in differentiating and enhancing PR portfolios in comparison to other portfolios.
And finally, it wouldn’t be a study abroad experience without fully immersing into an entirely new and different culture. When students are able to say that they successfully lived in a new country while also taking classes, this demonstrates personal growth and perseverance. Study abroad students come back to their colleges and universities with a life changing experience that helps them mature personally, professionally and culturally.
By Erica Freeze
I am graduating in less than two weeks. As I continue to process this, I thought that I should end my UO PRSSA blog contributions with some advice for those who get to enjoy college for a bit longer.
The last few weeks of my senior year have felt like the series finale of a sitcom; you say tearful goodbyes to the dear friends you have made and start to reminisce on all of the good times throughout your college career. Your character development over time suddenly becomes apparent and you realize that this development in this environment is ending.
For those of you lucky enough to still be in college, or who are about to start, I remind you to keep your college friends close before they start their new lives elsewhere. Enjoy the fact that you are only a few blocks away from some of the greatest people you will ever meet. Take a class you enjoy and soak up as much knowledge as possible. Make a bucket list and go on adventures with your friends all over the state. Don’t be afraid to overuse the excuse, “I’m in college” while you can. And when you do have some free time, don’t be afraid to utilize the connections you have made to pursue a future career that interests and excites you.
The job search is a long and strenuous one. I am still on my search and rejection is not easy. But something that I am constantly reminded of is that everyone has a different path and you cannot compare yours to your peers. Being in the SOJC, this is extremely difficult as I compare myself to those who have had jobs lined up since the beginning of the year. I feel behind and as if I will never find a job. But at the end of the day, there is, believe it or not, some positivity to the job search. This search has helped me learn more about my passions and exactly what I want to do. Don’t be afraid to be a little selfish as you embark on the post-grad job search and journey. I have not had an easy spring term and have dealt with a lot of anxiety and stress about my future. But the thing is that it is MY future, no one else’s. Remember that it is your life, and if you want to move to New York and work long hours to survive, then go for it! Yes, I know that some parents may have reservations about where their children go, but a conversation about your future with them can be beneficial when you present them with all of the wonderful opportunities that there are for young college graduates. Don’t move to a big city just because all of your friends are. Don’t go to grad school because it’s what your parents want. Do what makes YOU happy and strive for that!
With all of that being said, in the craziness of senior year, make sure you take at least one moment to realize how beautiful and special life is at this moment in time. Sit back and smile when you have little responsibilities and time to grab brunch with your friends on a Friday morning or gather around a TV with a pizza on a Tuesday night. Take this moment to appreciate the life you are living. Although next year will be different, keep these memories close to get you through your post-grad years. Life is filled with ups and downs, but there are many great years ahead to look forward to.
To those of you graduating, congratulations to the Class of 2017. We did it! Good luck to you all, and to those still embarking on the wonderful journey that is college.
By Erica Freeze
As I am about to graduate from the University of Oregon, my job search is on full-throttle. Every time I see the words “please attach a cover letter,” I start to question the purpose of one. What is the point of a cover letter? It turns out that they actually have a purpose and when you utilize them to their full potential they can get you past the application process and into the interview process.
The purpose of a cover letter is to help you stand out past your resume. Cover letters are the outlet to introduce yourself and demonstrate your interest in a company. In these letters, you draw attention to your resume and motivate the reader to interview you. Often this letter and your resume are the first contact you have with a prospective employer, and if written correctly can have a large impact whether they ask you to interview.
After writing many cover letters for my job applications and conducting some research, I have learned a great formula on how to land an interview. So how do you write an interesting cover letter? Read on:
Headers can vary for every cover letter. Here is a pro tip: usually larger companies look for a header for your cover letter while smaller companies or startups usually don’t. If you are applying to a large in-house company or agency, then a header will most likely be preferred. If you apply to an agency with a few employees, then a header will most likely not be needed.
A header should normally consist of the date you’re writing the letter, your name, address, phone number and email address. Then, skip a line on the page and address your letter to the person who posted the job and their title at the company. For example, if Jane Smith, an HR representative for Edelman posted the job, then you would say, “Dear Jane Smith, HR representative.”
Sometimes you cannot always find the name of the person who posted the job. If you have no idea who this person is, or who makes selections for interviews, I simply put, “Dear Edelman.”
A successful introduction paragraph will include a brief introduction as to who you are and why you are interested, and qualified in the position. I normally start with my name and my education. Following this, I provide a brand statement. One great thing about the SOJC is that it encourages you to have a brand statement made before portfolio reviews. This is great to include in a cover letter because it provides a brief background as to what you are interested in. An example of a brand statement may be, (and this is the one I created for myself) “I am an aspiring public relations professional with a passion for writing, strategic communication and creative thinking.”
Following this, I like to explain why I am qualified for the position and what I can do for the company. It is important to make your reasons relate back to the job posting in some way. Think of it this way, if you can use the same cover letter and simply swap out the name of the company, you aren’t being specific enough.
Read over the job posting again, and the mission of the company as a whole. How can you help this company accomplish its goals? What experience do you have to succeed in the posted role? The next few paragraphs are for you to talk about your experiences that make you qualified. These can be internships, volunteer roles or even classwork if you do not have a lot of job experience.
I like to divide each paragraph up with the same structure. The first sentence or two should introduce your previous role and the skills you gained from the role. The following sentences should include scenarios where you utilized these skills, and how you best fulfilled the role. Lastly, provide results if you generated any. This is one of the most important things that companies look for. If you generate positive results, it proves that you worked hard in your role. An example of a result may be, “increased Facebook page likes by 50%.” It is as simple as that!
Your conclusion should be about one to two sentences, and reiterate the following:
Your enthusiasm about the role.
A “thank you” to the company for taking the time to read.
Where the company can contact you with any further questions.
A mention of relevant documents or links attached (resume, website, etc.)
With this formula, you can hopefully attract the attention of employers and show them your potential! Good luck with the job search.
By Kate Miller
Congrats! You landed a summer internship. I don’t know about you, but my eyes were so firmly set on landing an internship that I felt like I hadn’t slept in months. When I finally landed the perfect internship, I was excited but nervous. What do I do now? What do I do when I get there? How do I plan?
With five weeks to go before I leave for Washington D.C., I need to figure out my clothing situation, housing, food and transportation while I am simultaneously studying for finals, scheduling fall classes and balancing extracurricular activities. I want to be the best intern, but how do I do that?
I decided to look into what other interns have done to navigate a cross-country internship experience. Here are five tips to plan for a summer internship adventure:
Make sure you calculate the amount of money you are going to be making and how much housing costs. In D.C. housing takes a large chunk out of my paycheck. Make sure to account for taxes and budget for food, coffee and transportation as well. Wally is an excellent app to help plan and track your expenses and set savings goals. Budgeting is crucial so you can have some leftover money to explore a new city.
2. Work Hard
Now that you have landed the internship, show them why they chose you. You have learned various skills in school that will help you, but a lot of what you will be doing you will be learn on the job. Make sure to come in early and stay late, show them how much you want this internship and how great of an employee you would be. You never know who they know and how it will help you find a job when you graduate.
3. Soak it up
Your supervisors will have a wealth of knowledge to learn from, so take the opportunity to soak it up. You are in the “real world” and have the chance to test out your chosen field, see what you like and see what you don’t like. I am taking a journal with me to write down some of the fun things that happen so that when I am looking for a job next year I have something to reference to help me decide what type of place I want to work.
4. Be positive
Employers notice. Make sure you always take the tasks you are given with a smile on your face. Do every task with a positive attitude and always go the extra mile. This will make your experience a lot more fun, and it will make your relationship with your supervisors better.
You have a full staff of people doing the job you want to do one day. Take the opportunity to network. Spend time getting to know the other interns because one day they could be working somewhere where you want to work or vice versa. Make a goal to take one person out to coffee per week and get to know them. Learn about their track and how they got to the company. Ask for feedback and learn from the advice they give you.
Remember, you are an intern and you are not expected to know everything. Be excited! This is going to be an amazing summer of learning and experiencing new things. They chose you for a reason. Congratulations, and good luck at your internship.
By Kate Miller
The purpose of an informational interview is to talk with a professional who is working for a company or in an industry that you are interested in working in. This interview takes place either in-person or virtually. It may seem daunting or weird, but I can tell you from my experience that informational interviews have been the most important thing I have done throughout my internship and job search.
Informational interviews have been valuable because they have required me to get all of my ducks in a row, find some courage, be as professional as possible and ask a stranger for career advice. While the wording of an introductory informational interview email request may differ from person to person, most professionals and students know the parameters. You are simply trying to learn about what the professional does for a living. I promise, informational interviews become easier once you get the first one over with.
The first step to landing an informational interview is to reach out. As a student at the University of Oregon you have so many connections at your fingertips and alumni want to talk to you. So have courage, be professional and reach out. Be aware that professionals are busy so be considerate and grateful for their time and expertise. In my experience, professionals love sharing about their job and you being interested in what they do is exciting for them.
The first professional I reached out to was a woman at Edelman in New York. Edelman is a place I hope to work for one day and speaking with an alumnus about her experience helped me understand what it took to get there and provided me with a connection at Edelman when I was applying for their internship program. Networking has been most helpful while pursuing an internship and a strategy I will continue to use to one day find a job. In my opinion, PR is about three things: connecting, storytelling and strategy. The more connections you have the better.
Do Your Research
As a young professional, you need to show the person you are speaking with that you have done your research. You want to know what they have done in their career, how they got there and have some quality questions to ask. They are taking time that could be spent working to speak with you, so be prepared. The questions you ask should show that you are intentional and curious.
Send a Thank You Card
This is key. After the vast amount of knowledge, you have obtained from this professional, send a thank you card. It makes all the difference. It makes people happy to receive a handwritten thank you card and shows the professional that you appreciate the specific things you discussed with them and how much it has helped you.
Networking is essential and after your first informational interview, it will be way less scary. I personally love the insight and connections informational interviews provide me with professionals and I encourage you to take every opportunity that you can. It has led me to internship opportunities and has given me insight on where I would like to potentially work in the future.
By Erica Freeze
“Branded content” is the term for when companies create their own content to attract interest and engage an audience and generate familiarity, in the effort to pull consumers towards the brand to convert them to customers. But promoting your brand to the masses in this way won’t satisfy them. When the same sorts of messages arise from similar brands and competitors, consumers catch on. This is where emotional appeal needs to come in to push your brand ahead of the competitors.
One campaign that took emotional appeal to the next level is Always’ “Like a Girl” campaign. This campaign was groundbreaking because it reached its predominantly female consumers through a completely different method. Feminine care products normally focus on selling women on more idealized versions of themselves. This campaign however, compares stereotypes about the athleticism of young girls. The advertisement shows the frustration and misconceptions behind the statement, “run like a girl” and channels it into a powerful message: women are capable and strong regardless of the stereotypes placed on them. This unique advertisement resonated with women across the globe and was a huge success. Adobe ranked “Like a Girl” the top digital campaign of the Super Bowl in 2015, based on an analysis of mentions on a variety of social networks and internet platforms.
Creating an emotional connection means targeting an underlying emotion that may not be immediately obvious. Generating an emotional response is as important as having the right message. A brand can evaluate the emotional response through social media monitoring. Social media monitoring can help a brand understand how audiences perceive their message. The way that people respond to social media posts can tell your brand what attitudes and ideals your audience holds.
According to Harvard Business Review, those who are ‘fully connected’ emotionally are 52% more valuable to brands than customers who are ‘highly satisfied.’ Connecting consumers through emotional appeal can increase their action towards the brand. Think about it, if you see a brand promoting something that you align with, something that you are passionate about, then that brand activates an emotional response from you and increases your loyalty towards that brand. Therefore, you will want to be connected to this brand, and purchase their products and take action to consume this brand. The customers who are impacted by a brand’s stories and messages ultimately become advocates, sharing the brand on social media or telling their friends about the great products the brand has to offer. This is exactly what the Always campaign did, and as stated before, it was hugely successful.
The best approach to this is to focus on the connection that you want. You want to be consistent and target a smaller demographic; a more specific niche than a wide range of customers. Conduct some research on this target audience, take some surveys, view their social media engagement, analyze the data you collect and then come up with the underlying motivators for their consuming habits. From this you can see which emotional triggers work best and which do not. You can utilize this data to make a campaign to perfectly target a specific audience and utilize this audience to promote your brand and increase brand loyalty.
By Erica Freeze
As the school year is coming to an end, it is important for college students to have updated résumés for future careers or internships. As a graduating senior, I constantly find myself updating and changing my résumé to best represent who I am. A résumé can include other elements besides words – different colors and fonts can all help to show who you are to a potential employer. Potential employers make snap judgments about who you are from a simple glance at your résumé. Because of this, it is important that your résumé makes a positive impression on readers. There are certain mistakes that people make time and time again on their résumés that will make an employer turn his or her nose up. Here are some common mistakes and how to avoid them:
1. There is not enough white space.
You want your resume to appear clean and professional. Overcrowding the page with too much text will most likely overwhelm an employer and cause him or her to not want to read through the whole page. Being precise and to the point on résumés is the best way to go. When an employer receives your résumé, you want them to be able to glace at it and get a general idea of your experience. Additionally, it doesn’t hurt to have a visually appealing layout with some color or a logo you have created to represent who you are. If you’re adept at graphic design, there are general résumé layouts in Microsoft Word and also simple design platforms online such as Canva which have premade templates.
2. You didn’t include results-oriented language.
As aspiring public relations professionals, we know that results are very important in understanding how to best target key publics. Employers want to see how you drove change at a previous job or internship. They want to know what you have to contribute to their company to drive change. Your résumé should be clear about results you’ve achieved. It can be as simple as “increased Facebook page views by 15%.” If offered an interview, you can elaborate on how you did so, but it is important that on paper you show them that you do include how you contributed to your past job or internship.
3. Your objective statement could use some work.
If you decide to include a statement at the top of your résumé, try to steer away from an objective statement. An example of an objective statement is, “Seeking a role as an account coordinator to advance my career in the public relations industry.” There are a few problems with this statement. It is very bland, and the focus is on what the candidate wants for herself, to advance her career, rather than providing information on how she can generate change for the potential employer. Instead of that, try using a statement that shows your value to a company. An example of this would be, “Transforming communication problems in the entertainment sector into intensive, results-backed solutions. Creating results through identifying stakeholders, building relationships and implementing change.”
4. You didn’t include skills.
You can list out your skills in a section or provide them interwoven throughout your résumé in your experiences. Employers need to see your skills and how you applied them in previous positions. These skills can help you stand out from other applicants. In a CareerBuilder survey, 35% of employers stated résumés that don’t include a list of skills is one of the most common résumé mistakes that may lead them to automatically dismiss a candidate. If you decide to weave your skills into your resume, start with the skill and then include how you generated positive results because of this skill.
5. You aren’t confident in your past work experiences.
As a student in the SOJC, I know that classmates can get competitive with each other, and sometimes it feels as though you may not have enough experience or involvement to stand out. Don’t give up, and don’t represent a lack of confidence on your résumé. If you have no PR experience, highlight the skills you acquired in another job and how they can relate to the position you are applying for. For example, if you are a server, you can say something along the lines of “accurately recorded orders and partnered with team members to ensure satisfaction for our customers.” This shows that you have experience working on a team which most likely helped you enhance you r communication skills. Additionally, if you have no work experience, highlighting certain classes on your résumé is okay to do as well – that’s how I got my first internship! Be confident in what you have to offer an employer, even if it isn’t a bunch of work experience in the field you hope to end up in.
The job hunt can be a tricky one, but be confident in what you have to offer employers with an awesome, updated résumé! This is a first impression of who you are and what you have to offer. Use these tips to help you stand out among competitors!
By Kate Miller
Breaking news: Most students attending college right now are not millennials, even though older people still categorize us as millennials. According to The Huffington Post, if you were born in 1995 or later you are part of “Gen Z.” Sorry to all of the thirty somethings who still want to relate to college kids. A “millennial” is a person who is or becomes a young adult in the year 2000.
Although many of us thought we were millennials up until recently, there are some key differences between us and “true millennials.”
Since our generation grew up with technology, Gen Zer’s relate closer with internet users across the world than the generations above. We are considered the first to be fully global: meaning we think, relate and interact with a global mindset. Ask yourself if you could go a week without your device or even a day? Huffington Post found 40 percent of Gen Z self-identifies as “digital device addicts.” This is contributing to the change in strategic marketing strategies across the board.
Think about how many TV ads Starbucks put out about the new unicorn frappuccino. I have yet to see one. There very well could be, but Starbucks is targeting “Gen-zennials” a Ketchum term for the cohort of 16-24 year olds in between generations. This Starbucks campaign is meant to be instagrammed.
We are a generation that has device dependency that leaves little time for TV consumption, and little interest for traditional advertising and news consumption causing brands to have to change their strategy. When marketing products, keep in mind that times have changed and Gen Z relates to diversity and responds to visuals. If you are starting a campaign, make sure to tailor it to social media and make sure it is sharable.
Generational hipsters were born social and started developing a brand for themselves from a young age. Myspace, Tumblr, Musically, Facebook, Snapchat, Instagram, Reddit, Weheartit, Vine etc.; 92 percent of Gen Z has a digital footprint. Local coffee shops, #exploregon and thrifting have become a generational norm. Gen Z looks for uniqueness in their brand and what they consume. They are focused on being different, embracing globalization and diversity.
Being unique is trendy. This is creating even more need for PR professionals to target messaging to specific groups due to the expansive individuality and diversity of this generation. Take a look at Lynda.com and Facebook blueprint. In order to strategically target Gen Z, it is becoming essential to understand your target market and to use paid media as an advantage for your brand.
Due to the constant speed of social media, especially on channels like Snapchat and Vine, Gen Z is developing a shorter attention span. There is an instant gratification expectation. We are reshaping the way PR professionals are setting up campaigns because when we are doing five things at once there is a lack of observation and attention to detail that PR professionals pride themselves in. It takes a visual appeal to grab the attention of a Gen Z. But this should not dismiss the work ethic of Gen Z and the way they are reshaping the classroom and workplace in PR.
Gen Z has created a shift within the work and play boundaries, multitasking is increasing productivity for offices, and making work environments more desirable due to the blurred lines. This requires PR professionals to step up their game and target audiences in a compelling and relatable way. When creating messaging keep it short and sweet because your messaging is getting read in between a scroll.
Because Gen Z was immersed in technology growing up, they are thinking entrepreneurially. Gen Z likes independence, they are self-starters and 72 percent of teens in Gen Z desire to start their own business one day. A lot of what has shaped Gen Z is growing up in the recession in 2008 which is apparent in how much they value experiences and how frugal they are with their money.
Gen Z is not seeing the value in higher education like previous generations and employers are predicting more young adults go straight into the workforce. The cost versus gain to of school does not seem to be paying off in comparison to the loans Gen Zer’s will be paying off long after.
Gen Z values efficiency and knowledge is included. If there is a way for them to learn something in a more affordable, timely manner that is less traditional, they will most likely take that route. When targeting this audience taking an approach like Starbucks’ unicorn drink, five days only, for a drink most consumers wouldn’t traditionally purchase, not only makes Gen Z want to consume because of the uniqueness, but the limited time increases value for Gen Zer’s.
Gen Z expects brands to be loyal to them instead of the other way around. They want to feel appreciated. If they do not feel valued and appreciated they will take their loyalty somewhere else. Because Gen Z has grown up in a culture of innovation and technological advancements, they now expect this level of innovation instead of being amazed by how incredibly advanced technology truly is. As a PR person, sharing the values of the brand and how much you value your customers through messaging is crucial.
Gen Z is changing the PR and marketing world dramatically, causing us to be more strategic and technological when running campaigns. As a Gen Zer, I am sure some of these findings are relatable. Keep in mind now more than ever the importance of targeting.